Privacy Policy

Effective Date: 1/21/26

Better Valley Handyman Services (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including information collected through SMS text messaging.

Information We Collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Service address

  • Appointment and job details

  • Communication preferences

  • Message content related to service inquiries, scheduling, or customer support

SMS Text Messaging

By providing your mobile phone number and opting in, you consent to receive SMS messages from Better Valley Handyman Services. These messages may include:

  • Appointment confirmations and reminders

  • Service updates

  • Estimates and job-related communications

  • Customer support messages

Message frequency varies based on your interaction with us.
Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us directly.

How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Communicate regarding appointments and projects

  • Respond to inquiries and support requests

  • Improve our operations

  • Comply with legal and regulatory requirements

Information Sharing

Privacy Policy Disclaimer: "SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes."

Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.

Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, and resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our SMS practices, contact us at:

Better Valley Handyman Services
Phone: (385) 800-1261